FNHerstal. Stranger in a strange land.

I bought an FN P-90 carbine in December.  It had a bad optic out of the box.  I sent it back on 12/28, attn: the rep I talked to, and then I called him again on 2/2.  He said he got it and that he was sending it to another department for replacement.

OK.  Today I called to check status.  He didn't remember the part.  He didn't remember my two prior calls – and he didn't have any record of the part being received – which would make me S.O.L. for getting a replacement – except for a couple of minor things.

(1) I sent it on 12/28/2011 with a tracking number and they signed for it on 12/31/2011.  Proof, yeah, I got proof.  Wanna see?

United States Postal Service HomepageSkip Navigation Home | Sign Out

Shipping History
  THOMAS C BURNETT – Account # 7895543
 
Label Details
Label Detail Information
Download Results Insurance Claims New Search
   Summary of Label # 9405 5036 9930 0355 2748 89
Date Transaction Number Label Number SCAN Form # Status
12/28/2011 218592604 9405 5036 9930 0355 2748 89
Track & Confirm
n/a Credit Card Charged
Return Address Standardized Delivery Address What is Standardized Delivery Address? Package Information
THOMAS C BURNETT
PO BOX 2051
PAHOA, HI 96778-2051
ATTN: VAL
FN SERVICE
1 BROWNING PL
ARNOLD, MO 63010-3156

   Weight: 0 lbs. 10 oz.
 Shipping Date: 12/28/2011
 ZIP Code™: 96778
Order Type: Single Label
Service Option: Priority Mail Small Flat Rate Box Price:  $5.00
Delivery Confirmation $0.00
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s